0 Items

Code of Conduct

London Acreage’s Code of Conduct Explained for Online Users Community

Avoid the negative.

  • Protect yourself from jerks
  • Report bad behaviour

Promote the positive.

  • Learn your way around
  • Help others get around
  • Share your experience

London Acreage’s Code of Conduct Explained for Online Customers

Help make it fun for everyone by following London Acreage’s Services Agreement and Code of Conduct on Online Users Community. Here’s a simple guide for applying the Code of Conduct to Online Customers behaviour:

  • Think about how your Conduct and Content impact yourself and others in the Community. Promote positive impact, avoid negative impact.
  • Negative impact can result in Consequences for you.

You can read more details below.

CONDUCT IN ONLINE USERS COMMUNITY

What is considered conduct in the Community?

Conduct is anything you do that impacts yourself, others, London Acreage or Online Users Community.

What are examples of conduct that is prohibited in the Community?

(Note: the examples below are just a few examples of Conduct prohibited by the London Acreage Code of Conduct. Just because something isn’t on this list doesn’t mean it’s OK.)

  • Don’t create, share, use or promote prohibited Content.
  • Don’t engage in illegal activity. For example, don’t:
    • Threaten to physically hurt others
    • Spread lies about someone, a product, a business or a group
    • Post a nude photo knowing the subject of the photo meant for it to be kept private
    • Extort or otherwise threaten action unless you get something you want
  • Don’t harm or harass. For example, don’t:
    • Engage in self-harm
    • Encourage violence against people or animals
    • Scream at, intimidate or bully others
    • Violate another person’s privacy (e.g. share someone’s personal information like their home address)
    • Fail to protect your account, devices and personal information (e.g. lend your credentials, post your private information publicly, fail to supervise your devices)
  • Don’t harm London Acreage, Online Users Community or another person’s device. For example, don’t:
    • Post links to malware
    • Interfere with another’s ability to access their network or device
    • Interfere with Online Users Community
  • Don’t cheat or tamper. For example, don’t:
    • Use unauthorised hardware or software
    • Exploit vulnerabilities or glitches
    • Make unauthorised modifications to your account profile or its contents
    • Intentionally work with someone who is using unauthorised software or methods
  • Don’t pirate or use another’s content without permission. For example, don’t:
    • Share content more broadly than you’re allowed to share
    • Use another’s intellectual property without permission (e.g. copyrights, trade secrets)
    • Use any illegitimately obtained software or pirated games
    • Use an application before it has been authorised for use on the service
  • Don’t engage in fraud or unauthorised transactions. For example, don’t:
    • Lend, transfer, sell or otherwise provide third parties access to your accounts
    • Access or attempt to access accounts that you do not own
    • Purchase memberships, software, applications, gift cards, account credit or content from unauthorised parties
    • Use your account to trade services or content for memberships, software, applications, gift cards, account credit or content
    • Impersonate another person (e.g. London Acreage staff, moderators, employees, developers, publishers or other Online Users Community partners)
  • Don’t use Online Users Community for commercial purposes. For example, don’t:
    • Create an account for a business entity
    • Advertise any product or service in Online Users Community
  • Don’t promote prohibited Conduct.

CONTENT IN ONLINE USERS COMMUNITY

What is considered content in Online Users Community?

Content is anything you create, share, use or promote that another person could see or hear or otherwise experience included content and videos.

What are examples of content that is prohibited in Online Users Community?

(Note: the examples below are just a few examples of Content prohibited by the London Acreage Code of Conduct. Just because something isn’t on this list doesn’t mean it’s OK.)

  • Content involving illegality. For example:
    • Gambling, piracy, child pornography, obscenity or criminal activity
    • Underage drinking, illegal drug use or socially irresponsible behaviour connected with drug use (e.g. drinking and driving)
    • Terrorism (e.g. bomb or other weapon making instructions)
    • Information that could help identity thieves (e.g. government-issued identification number)
  • Content that could harm or harass a person, including yourself, or an animal. For example:
    • Profane words or phrases
    • Suicide-related content
    • (Note: the examples below are just a few examples of the type of behaviour prohibited by the London Acreage Code of Conduct. Just because something isn’t on this list doesn’t mean it’s OK.)
    • Negative speech (including hate speech or threats of harm) directed at people who belong to a group, including groups based on race, ethnicity, nationality, language, gender, age, disability, veteran status, religion or sexual orientation/expression
    • “Noise”, which is excessive speech intended to interfere with or disrupt another person’s or group’s ability to enjoy a project, software or application on Online Users Community
    • Content showing or promoting animal abuse
  • Content that is controversial. For example:
    • Sexual, provocative, pornographic or adult content
    • Violent content
    • Controversial religious content
    • Anything involving notorious people or organisations
    • Anything involving sensitive events, current or historical
  • Content that is unauthorised. For example:
    • Images and other content you don’t have permission to use
    • Illegitimately obtained videos
  • Content that promotes, or sounds or looks like words, phrases, puns, images or imagery that refer to any prohibited content

CONSEQUENCES

A violation of the London Acreage Code of Conduct may be cause for these or other actions:

  • Automatic assignment of a new identity, if you create an inappropriate identity.
  • Content deletion, if you create or use inappropriate Content.
  • Restrictions (e.g. communications, collaboration, account access) on your use of Online Users Community services, if you abuse those services.
  • Permanent suspension or device ban, if you commit an egregious violation that includes, but is not limited to: hacking, modding, profile tampering, fraud, trading or stealing accounts, or identity, severe racial remarks, impersonating Online Users Community staff, displaying nudity, repeatedly creating inappropriate identities or profile content, distributing URLs to phishing sites.
  • Permanent suspension or device ban, if you try to avoid suspension with alternate accounts and/or devices.
  • Permanent suspension or device ban, if you repeatedly commit violations.

UPON RECEIVING A PERMANENT SUSPENSION, YOU FORFEIT ALL CONTENT LICENCES, GOLD MEMBERSHIP TIME AND LONDON ACREAGE ACCOUNT BALANCES ASSOCIATED WITH THE SUSPENDED ACCOUNT.

COMPLAINTS

If you encounter Conduct or Content that violates the London Acreage Code of Conduct, don’t retaliate with prohibited Conduct or Content. Instead, you can:

  • File a complaint
  • Give offending user(s) negative feedback
  • Mute offending user(s)
  • Block communications with offending user(s)
  • Avoid offending user(s)